Terms and Conditions

Definitions

For the purposes of these Terms:

• "Platform" or "GTS" means the school transportation service operated by GeoTech Solutions, including the Apps and the web dashboards.
• "GTS Parent" means the mobile application for parents and legal guardians on Android and iOS.
• "GTS Driver" means the mobile application for drivers and bus supervisors on Android and iOS.
• "School" means the educational institution, and "Operator" the transport provider, that subscribes to GTS and manages routes, buses and students.
• "Parent" or "Guardian" means the adult account holder linked to one or more students.
• "Student" means the child transported by the school bus. Students do not hold accounts on the Platform.
• "Location Data" means precise and approximate location, including background location collected by GTS Driver.
• "Subscription" means a paid monthly or yearly plan purchased in GTS Parent through the Stripe payment gateway.

Description of the Service

GTS connects schools, transport operators, drivers and parents around the daily school bus trip. The Platform provides:

• Live bus tracking on a map during a trip.
• Notifications for departure, approach, boarding, drop-off, arrival at school and delays.
• Absence reporting for pickup, drop-off or both.
• The "Call My Child" request sent to the classroom screen.
• Home address and assembly point management.
• Trip and attendance history for parents, schools and operators.

GTS is an information and monitoring service. It is not an emergency service, not a substitute for direct supervision of a child, and not a guarantee of the safe conduct of the transport operator, the driver or the school.

Acceptance of Terms

By creating an account, accessing or using the Apps you confirm that you have read, understood and accepted these Terms and the Privacy Policy. If you accept on behalf of a school or transport operator, you confirm that you are authorised to bind that entity.

You must be at least 18 years old and legally competent to create an account. Students do not receive accounts and must not use the Apps. Drivers may use GTS Driver only under the instruction of the school or transport operator that employs them.

Account Registration and Security

To use the Apps you must register an account. You agree to:

• Provide accurate, current and complete registration information, including a valid mobile number for verification.
• Keep your login credentials and one-time passwords confidential.
• Notify us immediately at info@geotechapp.com of any unauthorised use of your account.
• Accept responsibility for all activity carried out through your account.
• Not share your account with any third party or create an account for another person without their authority.

As a parent or legal guardian you are responsible for the accuracy of the student information on your account, including the home address and assembly point, and for all use of your account.

User Obligations and Prohibited Uses

You agree to use the Apps lawfully and in accordance with these Terms and the laws of the United States and of the State of Georgia, including the Computer Fraud and Abuse Act and the Georgia Computer Systems Protection Act. You agree NOT to:

• Use the Platform for any unlawful purpose or in breach of any applicable law.
• Track, monitor or collect data about any person without lawful authority or their consent.
• Share, publish or redistribute the location of a bus, driver or student outside the Platform.
• Attempt to bypass authentication, rate limits or any other security control.
• Reverse engineer, decompile, disassemble or create derivative works from the Apps.
• Use the Platform to harass, threaten, stalk or harm any person, including drivers and school staff.
• Register false accounts or impersonate another person, school or operator.
• Interfere with or disrupt the Platform, its servers or its networks, including by automated scraping or load generation.
• Upload malicious code or unlawful, offensive or infringing content.
• Resell, sublicense or commercially exploit the Platform without our written consent.

Additional Obligations for Drivers

If you use GTS Driver, you additionally agree that:

• You use the App only while performing school transportation duties for the school or operator that authorised you.
• You will grant and keep the "Always" / background location permission enabled during trips, and will not disable it, force-stop the App or restrict its battery usage while a trip is in progress.
• You will not interact with the device while the vehicle is in motion, in compliance with Georgia traffic law, including the hands-free requirements of O.C.G.A. 40-6-241.
• You hold a valid driving licence and any authorisation required for the transport of students.
• You understand that your location is visible to the school, the operator and the parents of the students on your route during a trip, and that trip history is retained for safety and service quality review.

Privacy and Data Protection

Your use of the Apps is also governed by our Privacy Policy, incorporated into these Terms by reference. It explains:

• What personal data we collect and why.
• How location is handled differently in GTS Parent and GTS Driver.
• How long we retain data and how to delete your account.
• Your privacy rights under applicable United States federal and state law and how to complain.

The Privacy Policy is available at geotechapp.com/privacy and from inside both Apps.

App Permissions and Device Access

The Apps request the following permissions. Each is optional at the operating system level, and refusing one disables only the related feature:

• Location (precise and approximate) - live map, assembly point verification and trip tracking.
• Background location - GTS Driver only, for continuous bus tracking during a trip.
• Camera and photo library - only to set a profile photo.
• Notifications - trip, absence and account alerts.
• Internet and network access - communication with our servers.
• Foreground service and battery optimisation exemption - GTS Driver only, to keep tracking running during a trip.

Intellectual Property Rights

The Platform and the Apps, including all source code, designs, interfaces, graphics, text, databases, logos and the "GTS" and "GeoTech Solutions" names and marks, are owned by GeoTech Solutions or its licensors and are protected by the copyright and trademark laws of the United States and by international treaties.

We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to use the Apps for their intended purpose. You may not copy, modify, distribute, sublicense, publish or create derivative works from any part of the Platform without our prior written consent. Any feedback you send us may be used to improve the service without restriction or compensation.

Third-Party Services

The Platform integrates the following third-party services:

• Google Maps Platform / Google Play Services - maps, geocoding and location.
• Firebase Cloud Messaging - push notifications.
• Stripe - subscription payment processing.
• Cloud hosting and infrastructure providers.

These services operate under their own terms and privacy policies. We are not responsible for their availability, accuracy or practices, and an interruption in a third-party service may affect the Platform.

App Store and Google Play Terms

The Apps are distributed through the Apple App Store and Google Play. You acknowledge that:

• These Terms are between you and GeoTech Solutions only, and not with Apple Inc. or Google LLC.
• Apple and Google have no obligation to provide maintenance or support for the Apps; support is provided by us at info@geotechapp.com.
• In the event of a failure of an App to conform to any applicable warranty, you may notify Apple, which may refund the App purchase price if any; beyond that, Apple has no other warranty obligation.
• Apple and Google are not responsible for addressing any claim relating to the Apps, including product liability, regulatory non-compliance or consumer protection claims.
• Apple and Google are not responsible for the investigation, defence or resolution of any third-party intellectual property claim relating to the Apps.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You confirm that you are not located in a country subject to an embargo by the relevant platform and are not on a prohibited party list.
• Your use of the Apps must comply with the applicable Apple App Store and Google Play terms of service.

Subscriptions, Fees and Payments

Access to GTS Parent features requires a paid subscription after any free trial. The following terms apply:

• Plans are offered on a monthly or yearly basis and are priced in United States dollars (USD), exclusive of any sales tax, which is added at checkout where it applies.
• Payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. We do not receive or store your full card details.
• New subscribers may be offered a free trial period. If the subscription is not cancelled before the trial ends, the first charge is taken automatically at the end of the trial.
• Subscriptions renew automatically at the end of each billing period using the saved payment method, at the price in effect at the time of renewal.
• The current price and the next renewal date are shown in the billing portal inside the GTS Parent app before and after purchase.
• If a renewal payment fails, we may retry the charge and may suspend access until payment succeeds.
• We may change prices with at least 30 days' prior notice; the new price applies from the following billing period and you may cancel before it takes effect.
• You are responsible for any bank or card issuer fees applied to the transaction.

Termination and Suspension

We may suspend or terminate an account, with notice where reasonably possible, in the following cases:

• Breach of these Terms or of applicable law.
• Misuse of location data or of another person's personal data.
• Harassment or abuse of drivers, school staff or other users.
• Attempts to bypass security controls or to disrupt the Platform.
• Non-payment of subscription fees after a failed renewal.
• A request from the school or transport operator to remove access that it granted.

You may stop using the Apps at any time, cancel your subscription from the billing portal and delete your account from the account settings inside the App or by emailing info@geotechapp.com. Deletion is processed as described in the Privacy Policy. Termination does not entitle you to a refund of fees already paid.

Indemnification

You agree to indemnify and hold harmless GeoTech Solutions, its officers, employees and agents against any claim, damage, loss or expense arising from:

• Your breach of these Terms.
• Your misuse of the Platform or of Location Data.
• Your infringement of the rights of a third party, including privacy rights.
• Data you enter about another person without the necessary authority.

Force Majeure

Neither party is liable for a failure or delay in performance caused by an event beyond its reasonable control, including natural disasters, epidemics, war, civil unrest, government or regulatory action, failure of public telecommunications or electricity networks, failure of a cloud or mobile network provider, or large-scale cyber attack. Affected obligations are suspended for the duration of the event.

Modifications to the Terms and the Service

We may modify these Terms or the features of the Platform. Where a change is material, we will notify you at least 14 days before it takes effect through:

• An in-app notice.
• An email to the address registered on your account.
• A notice published on geotechapp.com.

Continued use of the Apps after the effective date constitutes acceptance of the modified Terms. If you do not accept them, you may cancel your subscription and delete your account before that date.

Governing Law

These Terms are governed by the laws of the State of Georgia and the applicable federal laws of the United States, without regard to conflict of law rules.

Complaints and Dispute Resolution

If a dispute arises, contact us first at info@geotechapp.com. We will acknowledge the complaint within 8 business hours and seek an amicable resolution within 30 days. If the dispute is not resolved amicably, it shall be referred to the state or federal courts located in Chatham County, Georgia, and both parties consent to the personal jurisdiction and venue of those courts.

You may also submit a complaint to the Consumer Protection Division of the Office of the Georgia Attorney General or to the United States Federal Trade Commission. Nothing in these Terms limits your statutory right to do so.

Language

These Terms are published in English and translated into other languages for convenience. In the event of any conflict or difference in interpretation between the versions, the English version prevails.

Assignment

You may not assign or transfer your account or your rights under these Terms without our written consent. We may assign these Terms to a successor entity in the context of a merger, acquisition or reorganisation, provided that your rights under these Terms and the Privacy Policy are preserved.

Severability

If any provision of these Terms is held to be invalid or unenforceable, it shall be limited or removed to the minimum extent necessary and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy and any plan description shown at the time of purchase, constitute the entire agreement between you and GeoTech Solutions regarding the Platform and supersede all prior understandings.